Effective Communication – barriers and bridges to best practise

Effective Communication – barriers and bridges to best practise

Host : Bhavna Mehta, Executive Co-Lead for Communications, BIAHPA

Overall learning objectives: 

1. Understand effective communication and hidden challenges in intercultural teams

2. Identify how stress and high pressure imapcts communication 

3. Explore practical behaviour and ways to communicate inclusively in everday workplace interactions

Session One:

Title: Connecting across cultures - effective communication in intercultural teams

Speaker: Kathryn Alevizos and Zanne Gaynor, Lead Trainers and Author, Acrobat Global

Speaker Kathyn Alevizos, Lead Trainer and Authors, Acrobat Global

Speaker Zanne Gaynor, Lead Trainer and Author, Acrobat Global

Website: https://www.acrobat-global.com/

Objectives:

·      Understand why pace, pauses and processing time matter in intercultural communication.

·      Recognise some of the hidden challenges of small talk in diverse teams.

·      Identify practical ways to communicate more inclusively in everyday workplace interactions.

Outline:

In this short talk, Zanne and Kathryn explore how simple adjustments to the way we communicate - such as slowing our pace, adding pauses and allowing processing time - can make a significant difference to communication in intercultural teams. They also highlight the often-overlooked role of small talk in building trust, healthy working relationships and positive team dynamics. Drawing on their experience, they explain why informal conversations can be challenging for some people and share practical tips to make everyday interactions more inclusive so that everyone has the opportunity to participate.

Session Two: